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How do I file a complaint?
How do I file a complaint?

In case you would like to file a complaint, we provide all details here.

Anne de Geus avatar
Written by Anne de Geus
Updated over a week ago

Service

At all times Dun & Bradstreet aims to provide you with a reliable and consistent service. Should you not be satisfied with the service provided, then you can report this in writing with the Dun & Bradstreet Customer Services team.

Not satisfied

However, if you are not satisfied with the service we have given you you can report this in writing to the Dun & Bradstreet Customer Services team.

In order to provide you with the best possible service, please describe the complaint as fully as possible.

Reference number

Once we have received your complaint in good order, we will provide you with a unique reference number identifying your complaint. We will make every effort to resolve your complaint and provide you with an appropriate response within 3 business days.

By mail

You can write to us at the following e-mail address: [email protected]

By post

Send your communication to:

Dun & Bradstreet B.V.
For the attention of: Customer Services Team
Otto Reuchlinweg 1032
3072 MD Rotterdam
The Netherlands

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